Terms & Conditions

Duties, Rights, Roles and Responsibilities.

Welcome to Shop Via Abroad! By using our website and services, you agree to the following terms and conditions. Please read these carefully to understand your rights and obligations.

1. Duties and Responsibilities

1.1 Customer Duties

• Accurate Information: Customers must provide accurate personal and payment information. Incorrect information may lead to delays or order cancellation.
• Timely Payments: Orders must be paid in full to proceed with processing and shipping.
• Adherence to Policies: Customers are responsible for reading and adhering to Shop Via Abroad’s policies, including our Returns, Privacy, and Cookie Policies.

1.2 Shop Via Abroad’s Duties

• Order Processing: We commit to processing orders promptly and notifying customers of any unexpected delays.
• Product Quality: We strive to provide products of high quality and verify product condition before shipment.
• Customer Support: Our team is available to address queries, resolve issues, and assist with any purchase-related concerns.

2. Rights

2.1 Customer Rights

• Right to Information: Customers can request detailed information about products, shipping, and order status.
• Right to Refunds and Returns: Customers are eligible for refunds or exchanges under specific conditions, as outlined in our Returns and Exchange Policy.
• Right to Privacy: Personal data is collected and used in accordance with our Privacy Policy to ensure confidentiality and security.

2.2 Shop Via Abroad’s Rights

• Order Refusal: We reserve the right to refuse or cancel orders at our discretion, especially in cases of fraudulent activity or incorrect information.
• Policy Enforcement: We have the right to enforce all policies to maintain a secure and fair shopping environment.
• Price Changes and Modifications: We reserve the right to modify prices, products, and policies at any time. Customers will be informed of major changes.

3. Roles

• Shop Via Abroad: As a provider, we aim to offer quality products, reliable service, and transparent policies for a seamless shopping experience.
• Customer: The customer is expected to use the website responsibly, comply with our terms and policies, and provide accurate information for transaction processing.

4. Limitation of Liability

• Shop Via Abroad is not liable for damages or losses incurred due to circumstances beyond our control, including shipping delays, third-party service failures, or misuse of products.

5. Duties Regarding Customs and Duties

• Customs and Import Duties: Customers are responsible for any additional customs fees or import duties that may apply when shipping items internationally.
• Compliance: Customers must comply with all local import regulations and laws.

6. Intellectual Property Rights

• All content on Shop Via Abroad, including text, images, and logos, is our intellectual property and may not be copied, distributed, or used without permission.

7. Governing Law

• These terms are governed by the applicable laws of [Your Country/Region]. Any disputes will be resolved in the jurisdiction of [Your Local Court].

8. Contact Us

• For any questions about these terms or assistance, please contact our support team at [insert contact email].